Intent. Judgment. Remedy.
Accountability for the Agentic Era.
When autonomous agents act on your behalf, Redress makes sure they stay true to your intent.
The Gap
The merchant can be right. The agent can still be wrong.
When an AI agent buys something on a human's behalf, existing commerce protections check whether the merchant delivered what was ordered — not whether what was ordered actually matches what the human wanted.
An agent can misread a request, and the merchant fulfills the (wrong) order perfectly. Nobody checks whether the human's actual intent was honored. That's the gap Redress fills.
How it works
Three steps from intent to remedy
INTENT
You state exactly what you want.
Product, specs, price, delivery, return terms. The contract locks it in before any purchase happens.
JUDGMENT
We compare purchase against intent.
When the agent's purchase is recorded, GenLayer's Intelligent Contracts compare it against your original intent — reasoning over natural language, not just exact-match rules.
REMEDY
Redress determines the right outcome.
If the purchase doesn't satisfy your intent, Redress determines the appropriate remedy: exchange, refund, or return.
Why GenLayer
Judgment, not just computation
Judging whether a purchase "substantially matches" a human's intent isn't a simple yes/no calculation — it requires interpretation. GenLayer's validators independently reason over the claim and reach consensus, which is what makes this kind of judgment possible on-chain.
Demo scope
This demo illustrates one purchase scenario (a shopping agent buying running shoes) to keep the walkthrough simple. The Redress contract itself is fully general-purpose — product, specifications, price, delivery terms, and return conditions are all open fields. The same mechanism applies to any purchase an autonomous agent makes on a human's behalf: travel bookings, subscriptions, electronics, services, and more.
Roadmap / Vision
From purchases to any agent transaction
Redress starts with purchases. The same accountability question — did the agent act within what it was authorized to do — applies anywhere agents transact on a human's behalf: booking travel, hiring contractors, subscribing to services, managing recurring payments. Redress is designed to extend to these cases, and eventually to offer a developer API so any agent platform can integrate accountability without building it themselves.